Responsible Gaming

1

Gamble for entertainment

Gambling can be enjoyable when it remains within your budget and does not interfere with other parts of your life. There is no guaranteed way to win, and games are designed so that outcomes are uncertain. A previous win does not make another win more likely, and a previous loss does not mean that a win is due. Every wager carries a risk of loss.

Set a clear entertainment budget before you begin and only use money that you can afford to lose. Your gambling budget should come from spare funds after essential costs such as housing, food, bills, transport and other commitments have been covered. Never use borrowed money, credit intended for necessities or funds set aside for important expenses to gamble.

It can also help to decide how much time you are comfortable spending on gambling. Take regular breaks and avoid playing when you are tired, upset, under the influence of alcohol or other substances, or trying to escape from stress. Keeping gambling separate from everyday responsibilities can make it easier to notice when your habits are changing.

Helpful questions to ask yourself

• Have I decided how much I can afford to spend before starting?
• Am I comfortable with the possibility of losing the full amount I have set aside?
• Am I gambling because I want entertainment, or because I feel pressure to win money?
• Can I stop when I reach my spending or time limit?
• Would I be comfortable telling someone I trust about my gambling?
• Is gambling affecting my mood, relationships, work, study or financial commitments?

If your answers cause concern, consider taking a break before placing another wager. Speaking with someone you trust or a qualified support professional can help you decide what to do next.

2

Plan your limits before you play

Personal limits are one of the simplest ways to keep gambling within your plans. Depending on the features available to you, you may be able to set limits relating to deposits, wagering, losses, session time or account access. Available options can differ, so review the responsible gambling tools shown in your account and make sure you understand how each setting works before using it.

Ways to stay in control

1. Choose a maximum amount for gambling over a period that suits your circumstances, such as a day, week or month.
2. Set a time limit for each session and use breaks to step away from the screen.
3. Keep a personal record of deposits, wagers, results and time spent so you can review your behaviour honestly.
4. Avoid increasing a limit simply because you have lost or because you are chasing a possible win.
5. Do not chase losses. Accepting a loss and stopping is safer than trying to recover it through further gambling.
6. Withdraw or protect funds that you need for everyday expenses rather than leaving them available for play.
7. Consider asking a trusted person to help you monitor your budget if you find it difficult to keep track.

A limit is most useful when it is decided before gambling begins. If a limit does not feel comfortable, or you find yourself looking for ways around it, stop playing and consider using a longer break or self-exclusion option where available. A limit should support your decision, not be treated as a target that you must reach.

Promotional messages, entertainment features and account activity should not cause you to spend more than planned. You can review the communication preferences available through your account and reduce or stop marketing messages if they make it harder to take a break. Remember that changing communications does not by itself close an account or prevent access, so use the appropriate account control when you need a stronger restriction.

Taking a break or self-excluding

If you want to stop gambling for a period, use the break or self-exclusion options available through the relevant account or support process. Self-exclusion is intended for people who want to restrict their access for a chosen period or longer. Read the information carefully before confirming your request, including what happens to account access, pending activity and any remaining balance.

Once a self-exclusion request has been made, do not create another account or ask to bypass the restriction. A break works best when it is supported by practical steps, such as removing gambling applications, blocking gambling-related notifications, limiting access to payment methods and telling a trusted person about your decision. If you are worried that you may not be able to stop, seek professional support as soon as possible.

3

Recognising when gambling may be a problem

Problem gambling can develop gradually, and it may not always be obvious at first. The important thing is to pay attention to changes in your behaviour, emotions and circumstances. You do not need to wait for a major financial or personal crisis before asking for help.

• Spending more money or time gambling than you originally intended.
• Repeatedly trying to win back money that has been lost.
• Feeling restless, irritable or anxious when you try to reduce or stop gambling.
• Thinking about gambling frequently or finding it difficult to concentrate on other activities.
• Hiding gambling activity, deposits, losses or account statements from family or friends.
• Borrowing money, selling possessions or missing bills to fund gambling.
• Gambling with money intended for rent, food, education, medical care or other essentials.
• Continuing to gamble despite arguments, relationship problems, work difficulties or financial stress.
• Using gambling to cope with sadness, loneliness, anxiety, boredom or other difficult feelings.
• Returning to gambling soon after deciding to take a break.
• Feeling guilt, shame, hopelessness or loss of control after gambling.
• Neglecting sleep, meals, responsibilities or personal wellbeing because of gambling.

One warning sign can be enough reason to pause and review your habits. Keep gambling paused while you consider your options. You can speak privately with a qualified gambling counsellor, a medical practitioner, a mental health professional or another support service available in your area. Support is available for people who gamble as well as for family members, partners and friends affected by someone else’s gambling.

If gambling is affecting your finances

Do not try to solve financial pressure by gambling more. Consider contacting a free or independent financial counselling service in Australia, reviewing your essential expenses and asking a trusted person to help you protect income needed for bills. You may also wish to speak with your bank about practical measures that can help you manage access to funds. Gambling support services can help you make a plan that addresses both gambling behaviour and related financial concerns.

If you feel overwhelmed or believe you may harm yourself or someone else, stop gambling and seek urgent help through local emergency services or a crisis support service. Your immediate safety comes first.

4

Protecting young people and vulnerable people

Gambling is not suitable for children or young people who do not meet the applicable legal age requirements. Do not share your account, password, payment method or device access with anyone else. Keep account details private and use appropriate security settings to help prevent unauthorised access.

Parents, carers and other adults can reduce access by keeping gambling accounts, payment information and devices secure. It can also help to discuss the risks of gambling openly, explain that gambling outcomes are uncertain and avoid presenting gambling as a reliable source of income.

Some people may be more vulnerable to gambling-related harm, including people experiencing financial hardship, mental health concerns, substance use, grief, social isolation or significant life changes. Vulnerability can change over time. If gambling begins to feel difficult to control, use the available restrictions immediately and seek support rather than waiting for the situation to worsen.

Getting support

You can review the responsible gambling information and account controls available through Naobet Casino. Where you need personal advice, contact an independent gambling support organisation, a qualified counsellor, a doctor or another trusted health professional in Australia. These services can discuss your situation confidentially and help you choose practical next steps.

You can also involve someone you trust. Tell them what you are experiencing, ask them to help you keep to a break or spending plan, and agree on practical boundaries around money and account access. Asking for help is a responsible step, whether you are concerned about your own gambling or supporting someone close to you.

Responsible gambling is an ongoing process. Review your limits regularly, take breaks, and be honest about the effect gambling has on your time, money and wellbeing. If gambling is no longer enjoyable or feels difficult to control, the safest choice is to stop and seek support.